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4.9

( 7 reviews )

Electronic shop, Cell phone store $$

Closed 10:00 AM - 07:00 PM See Hours

2770 Silver Lake Rd, Traverse City, MI 49684, United States

+1 2319-329-800

Wireless Zone, Verizon Authorized Retailer in Traverse City, MI is a leading provider of Verizon wireless and telecom solutions. As an authorized retailer of Verizon, Wireless Zone offers a wide range of products and services, including smartphones, tablets, accessories, and wireless plans to meet the diverse needs of customers. With a commitment to delivering exceptional customer service, Wireless Zone aims to provide an unparalleled shopping experience for individuals and businesses alike. The knowledgeable and friendly staff at Wireless Zone are dedicated to helping customers find the perfect wireless solutions to stay connected and productive. Whether it's upgrading to the latest smartphone or troubleshooting technical issues, Wireless Zone is there to assist with expert advice and personalized support. Trust Wireless Zone as your go-to Verizon Authorized Retailer in Traverse City for all your wireless needs.

Reviews

4.9/5

7 reviews

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1 stars

Yzjyzj

March 22, 2024

Chris is awesome! Can multi task very well and always stops to make sure everyone is assisted.

Carmen yan

March 22, 2024

Chris was a great help! He made the traded in process very easy and fast. He also helped us pick a great new phone and accessories to go with it!

Elle elsie

March 22, 2024

I read location reviews prior to my decision on where I would go for a new phone and picked the Silver Lake Road location. This facility with a very professional service agent named "Thomas" did not disappoint. I'm not the most savy when it comes to phones but he answered all my questions and I left feeling very satisfied. Thank you Thomas for your knowledge/skills and very calming and friendly character. I will definitely be back to this location and will definitely let my friends & family know how well I was treated.

Brett nichols

March 22, 2024

Meghan is definitely an asset to your organization. She is extremely knowledgeable and parted with that to us. We were a group of 3 all upgrading to iPhone 15. Already a challenge by group size Meghan was organized and efficient. I have to commend the person who hired Meghan and recognized her positive, refreshing and commitment to excellent customer service as a true asset for the company.

Peter ronald

March 22, 2024

Meg was so great, she was so helpful and kind. I was in desperate need of a new phone quickly. They did not have what I needed so she drove to Benzie immediately and got a phone for me. I have never in my life had such great service. I would recommend her to anyone. Thank you Meg Ferris!

Ryan lee

March 22, 2024

Chris helped us upgrade our phones, add new Apple Watches and get the best discount possible today in a quick and effective manor. He was fun and easy to work with! Highly highly recommend! We will be return customers for sure.

Nicole

March 22, 2024

This place is great! I was very sad to hear that I needed a new phone, but I guess 8 years is a good long run. Chris was extremely helpful explaining my options and reviewing my account for the best offers. Great service, calm environment, I highly recommend.